Shipping policy
Shipping Policy
Thank you for shopping with Hi-Octane Motorsport Apparel.
We aim to dispatch every order as quickly as possible while ensuring it meets our high standards.
Order Processing
- Orders are typically processed within 1–2 working days.
- Orders placed on weekends or public holidays will be processed on the next working day.
- During new product launches, promotions or busy periods, processing times may be slightly longer.
UK Delivery
We currently ship throughout the United Kingdom using trusted courier and postal services.
Estimated delivery times:
- Standard Delivery: 2–5 working days after dispatch.
- Express Delivery (where available): 1–2 working days after dispatch.
Delivery times are estimates and cannot be guaranteed.
International Shipping
International shipping may be available to selected countries.
Delivery times and shipping costs vary depending on the destination. Customers are responsible for any import duties, taxes or customs charges that may apply in their country.
Shipping Confirmation
Once your order has been dispatched, you will receive a confirmation email. Where available, tracking information will also be provided so you can monitor your delivery.
Incorrect Shipping Details
Please ensure your delivery address is correct before placing your order.
Hi-Octane Motorsport Apparel cannot be held responsible for delays or additional costs resulting from incorrect or incomplete shipping information supplied by the customer.
Lost or Damaged Parcels
If your parcel is lost or arrives damaged, please contact us as soon as possible. We will work with the courier to investigate the issue and provide a suitable resolution.
Delivery Delays
While we aim to deliver within the estimated times, delays may occasionally occur due to factors beyond our control, including adverse weather, courier delays, customs clearance or peak seasonal demand.
Contact Us
If you have any questions regarding shipping or your order, please contact us through our website and we'll be happy to assist.
